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Want to use Gen AI for great customer experience? Expert reveals all

Written by Joyce Gordon, Head of Generative AI, Amperity In the customer experience landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality looms large. Brands envisioning a seamless, magical…

89% of Home Wi-Fi Users Say They have up to 20 Smart Devices at home – But Are They Optimising Their WiFi?

Survey finds lack of awareness when it comes to boosting broadband signal London, UK – March 19, 2024. We all know that fast internet speeds are important to consumers, but as we purchase new devices, spend more time working from…

Next generation: Major day in the history of champions (UK) plc as it embarks on exciting new chapter

Consultancy and activation partner Champions (UK) plc is today announcing a major new chapter in its history, as it rebrands for the ‘Next Generation’. Focusing on four areas – sales growth, people and HR, AI and technology, and mergers and…

Bristol drug and alcohol charity’s staff will gain more time for clients thanks to digital transition

A DRUG and alcohol treatment charity says choosing Wiltshire IT services and solutions expert Mintivo as its strategic IT partner will help improve its service for the people who come to it for help. The Bristol Drug Project (BDP), which…

Amperity Achieves the New AWS Advertising and Marketing Technology Competency

Amperity, the AI-powered enterprise customer data platform (CDP) for consumer brands, announced today that it has achieved the Amazon Web Services (AWS) Advertising and Marketing Technology Competency in the category of Audience and Data Management. Achieving the AWS Advertising and…

Disability charity can help families more easily thanks to creative agency’s website design

DISABILITY charity Designability has been helped to improve its support for disabled people by creative agency Milk & Tweed. The Wiltshire agency, which specialises in website, brand and logo design and digital marketing, has designed a new website for the…

Get Online Week: Stockport residents invited to ‘Try it Yourself’ Tech Day

Health and social care charity Alternative Futures Group (AFG) and social enterprise Starting Point Stockport are inviting residents to try the latest technology designed to boost wellbeing and improve their digital skills at an event for Get Online Week. The…

5 Technologies That Can Help You Grow Your Business

Are you planning to invest in new technologies for your business? A Lenovo study highlights that 71% of CIOs (chief information officers) in the UK plan to replace about half or even more of their company’s current tech stack if given a…

Addictive behaviour starts young – so give children experiences and not devices this Christmas, says Priory expert

As the Children’s Commissioner for England urges parents to buy children old-fashioned phones, a Priory psychotherapist warns that young people are spending an “obscene number of hours” on their smartphones, and says parents should “ditch addictive gadgets and buy children…

UK tech innovator creates sustainable filter to dramatically reduce microfibre pollution from your laundry

Did you know that up to 700,000 microfibres are released into the ecosystem after every laundry cycle? Long-lasting washing machine filter, Gulp, can catch up to 90% of all these microfibres from every machine wash. Bristol based microplastic technology company…