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Customer Experience

Want to use Gen AI for great customer experience? Expert reveals all

Written by Joyce Gordon, Head of Generative AI, Amperity In the customer experience landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality looms large. Brands envisioning a seamless, magical…

Butlin’s brings in Code Computerlove to boost bookings

Butlin’s, the home of entertainment, is partnering with design-led transformation and technology company Code Computerlove to revamp its online customer experiences. Code will help Butlin’s to improve the effectiveness of both its Butlins.com platform as well as its Butlin’s Big…